Policies + Contact

The Lady Box LLC.

The Lady Box is an online, jewelry and accessory only store, that carries certain jewelry that are handmade, 14K gold, nickel free, and beautiful pieces we absolutely love. Our jewelry is made special for everyone who loves fashion-forward, quality, unique, fun, pieces at reasonable prices. Everyone should be a trendsetter and feel beautiful while setting their own trend.

We have a variety of pieces to match your mood for the day. We offer three amazing collections called The Jewelry Bar Collection, The BossBelles Collection, and The Royaltree Collection. Our collections offer a variety of jewelry and accessories to choose from—from classy, fun, stylish, and casual—we know you will love!

Online Privacy Policy:

Customers privacy and personal information is our top priority! The online privacy policy includes information collected from customers to be applied only through The Lady Box, LLC purchase and not to be distributed to other outside parties. We do not sell, transfer, or trade personal information to outside parties. By using The Lady Box, LLC, you consent to our privacy policy.

If changes are applied to our privacy policy, we will inform our customers by updating the Privacy Policy, including the date. Customer information will not be sold, transferred, exchanged, or given to any other companies without the customer’s consent or permission.

Protecting Customer Information:

We offer a secure server.  All credit information is transmitted via SSL technology and then encrypted into our payment database only accessibly by authorized systems. All personal information is confidential. Furthermore, customers private information will not be stored on our servers. We may release your information to comply with the law, enforce our site policies, to protect our rights, and property. If customers, tag #shoptheladybox on social media, pictures with our product could be used for advertising and marketing.

Jewelry Care:

All Jewelry should be handle with care for longer wear. Keep jewelry away from water, lotion, perfume, and all other chemicals.  Customer satisfaction is a priority and we hope you love all our accessories as much as we do.  Keep jewelry in a box or pouch, do not use soap and water to clean jewelry. Keep jewelry dry. Use cleaning products made especially for costume jewelry.

Terms and Conditions:

  • To purchase products, customers must be at least 13 yrs old or older.
  • The policies in this section apply only to merchandise purchased from The Lady Box, LLC.  We are unable to accept exchanges, returns, or price adjustments for merchandise bought in any retail stores or other websites. 
  • Due to the dangers of Covid-19, we are taking all precautionary measures. We are unable to accept returns, exchanges, or cancellations. Unfortunately, we are experiencing a few delays for new arrivals and restocks, but are working diligently in order to fulfill all orders to customer satisfaction. 
  • Final Sale Items are sold as a final sale. We do not accept returns on final sale items! Promotions, vouchers, or discount codes may not be combined to sale items. Sale items are the selected style and colors as listed and do not apply to similar styles. Prices are valid only while supplies last.

Contact:

If you have any questions, please do not hesitate to contact theladybox.customerservice@gmail.com. Please allow up to 2 days for a response. 

Special thanks:

The Lady Box, LLC would like to thank all our customers! Most importantly, thank you to all our beautiful models, Affinity Portraits, Kindred Spirits Design Co, Au79 Photography, and many more.